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Table 2 Distribution of the surveyed staff (n = 66) of El-Shatby University Hospital for Gynecology and obstetrics during the study period (November 2020 to January 2021) by their response on Patient Safety Culture items and domains

From: Assessment of patient safety culture among the staff of the University Hospital for Gynecology and Obstetrics in Alexandria, Egypt

Domain

Average positive response %

Item

Positive response frequency (n = 66)

Positive response %

1. Teamwork within unit

62.1

a. People support one another

35

53.1

b. When a lot of work needs to be done quickly, we work together as a team to get the work done

56

81.8

c. People treat each other with respect

34

51.5

2. Supervisors’ expectations and actions to promote patient safety

58.7

a. My supervisor/ manager says a good word when he/she sees a job done according to established patient safety procedures

41

62.1

b. My supervisor/manager seriously considers staff suggestions for improving patient safety

47

71.2

c. Whenever pressure builds up, my supervisor/manager wants us to work faster even if it means taking shortcuts. a

29

28.8

3. Feedback and communication about error

56.1

a. We are given feedback about changes put into place based on event reports

28

42.5

b. We are informed about errors that happen in this unit

38

57.6

c. In this unit, we discuss ways to prevent errors from happening again

45

68.2

4. Organizational learning—continuous improvement

56.1

a. We are actively doing things to improve patient safety

50

75.7

b. Mistakes have led to positive changes here

32

48.5

c. After we make changes to improve patient safety, we evaluate their effectiveness

41

62.2

5. Communication ppenness

54.5

a. Staff will freely speak up if they see something that may negatively affect patient care

36

54.5

6. Overall perceptions of patient safety

49.9

a. It is just by chance that more serious mistakes don’t happen around here. a

33

50.0

b. Patient safety is never sacrificed to get more work done

39

59.0

c. We have patient safety problems in this unit. a

22

33.3

d. Our procedures and systems are good at preventing errors from happening

38

57.6

7. Handoffs and transitions

41.6

a. Important patient care information is often lost during shift changes. a

33

50.0

b. Problems often occur in the exchange of information across hospital units. a

22

33.3

8. Teamwork across units

41.6

a. There is good cooperation among hospital units that need to work together

27

40.9

b. It is often unpleasant to work with staff from other hospital units. a

28

42.4

9. Frequency of events reported

36.4

a. When a mistake is made, but is caught and corrected before affecting the patient, how often is this reported?

29

43.9

b. When a mistake is made, but has no potential to harm the patient, how often is this reported?

25

37.8

c. When a mistake is made that could harm the patient, but does not, how often is this reported?

24

36.3

10. Management support for patient safety

39.3

a. Hospital management provides a work climate that promotes patient safety

22

33.4

b. Hospital management seems interested in patient safety only after an adverse event happens.a

26

39.4

11. Staffing

29.5

a. We have enough staff to handle the workload

28

42.4

b. We work in “crisis mode” trying to do too much, too quickly. a

11

16.6

12. Non-punitive response to error

18.9

a. Staff feel like their mistakes are held against them. a

6

9.1

b. Staff worry that mistakes they make are kept in their personnel file. a

19

28.8

Total average percent positive score

45.4

  1. aIndicates a negatively worded item, where the percent positive response is based on those who responded “strongly disagree” or “disagree, or neutral” or “never” or “rarely” or “sometimes” (depending on the response category used for the item)